Shipping & Returns

Delivery:
Orders are shipped from 13 August, currently we are closed.

Delivery by POST NL, DHL or DPD, within 1 to 5 business days, your order will be shipped. (monday to friday). If you are not at home, your order can be delivered to the neighbors, otherwise it will be offered to DPD again. Offered at POST NL up to 3 times, after which you can pick it up at a POST NL package.
If you are not often at home and would like to order, we can deliver the package at service points.
If a product is unexpectedly unavailable, we will keep you informed of the status.

All shipments have a track and trace code.
The shipping costs of orders below the order amount EUR 100, - are EUR 6.50 NL
For delivery at a service point near you, the shipping costs are EUR 5.50
Above order amount EUR 100, - Shipping costs are free. *
* Within the Netherlands, Belgium (EUR 8.50-6.50) and Germany (EUR 8.50-7.50)
For countries other than above, you can calculate shipping costs in the shopping cart.

Some products are out of stock and can be delivered quickly (2-5 days) from our suppliers. If the product is not yet available with our suppliers, we will contact you.

To pick up:
Some products can not be shipped, but can only be retrieved by appointment.
Our address is Eggers Webshop, 3 Dorpsstraat, Jisp

Returns:
We make every effort to make your order satisfactory.
If you want to see your purchase, please do so within 14 days of purchase.
This is the so-called cooling-off period. This period expires on the day that the package was received by or on your behalf. You must return the products within 14 days after the notification.
Return costs are at the expense of the customer. Always e-mail contact for return.
The consumer will be refunded the full purchase amount of the returned products including the standard shipping charge for the shipment. The amount paid will
'as soon as possible' and returned within 14 days. Start these 14 days when the consumer sends the products back or indicates return. We can wait to repay until we receive the products or you have shown that they have shipped. Return of returned product may be charged.